Premier Security Services, Inc. currently employs an average of 45 people. Every employee in every department undergoes an extensive background check, including fingerprinting. Two members of our senior staff hold Electrical Contractor’s Licenses. All of our Service Technicians, Installation Technicians and Sales Staff hold Alarm Agents Certifications. Some of our competitors choose not to maintain these State Required Licenses and Background Checks, but we at Premier consider them essential to our operation. Strict adherence to Federal and State Laws is one of the many ways we’ve chosen to build our reputation of excellence.
Our Service Staff is second to none. We specialize in Hamilton Safe Products, but we are able to service any manufacturer’s equipment you may have. Continuing education, off-site training programs and senior advisers enable our technicians to deal with any problem they may encounter. And our warehouse stocks parts for almost every brand.
Our Installation Department uses no sub-contractors, unlike our competition. We believe our installers are the best in the business and we wouldn’t risk compromising the installation of your new equipment by using unqualified or unlicensed personnel.
Our Sales Staff consists of experienced and knowledgeable individuals who will be there to assist you through every step of your purchase, whether you’re building a branch from the ground up, or simply upgrading part of your security system. They can assist you in designing a Customized Service Plan and Periodic Maintenance Schedules, to be performed with or without a contract. Our Salespeople are dedicated to your satisfaction.
Our Support Staff is here to answer any questions you may have. With an Operations Manager, a Project Manager, two Project Coordinators, and two Dispatchers on duty during office hours, you’ll never have to wait long for an answer. And the telephone will always be answered by a person, not a machine.
Our Hours of Operation are from 8:00 a.m. to 5:00 p.m., Monday through Friday but the phones are always answered 24 hours a day, 7 days a week. If you encounter an emergency in the middle of the night or on a weekend, your Service Technician will be available to handle the situation
Our Fleet consists of thirty-three vehicles, including Service Vans, Heavy Duty Pick-up Trucks, a Box Truck, and a Semi -Tractor and Trailer. All our vehicles display proper signs and license numbers so you will know who is entering your property.
Our Insurance Policies cover every employee and vehicle as required by law and in many cases, in excess of legal requirements. Each piece of installation equipment we bring onto your property is insured. The products you purchase from us are insured from the moment we receive them until they are installed on your location.